Privacy Policy

Effective Date: March 26, 2026
Last Updated: March 26, 2026
Website: minarsystems.com
Company: Minar Media Systems
Location: Building 8, Al Maktoum Hospital St, Deira, Dubai, UAE

1. Introduction

Minar Media Systems (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website (minarsystems.com) and purchase our products or services.

This policy complies with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and the EU General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

Information You Provide

• Account registration: Name, email address, phone number, password
• Orders: Billing and shipping address, payment information, order history
• Contact forms: Name, email, phone, message content
• Newsletter signup: Email address

Information Collected Automatically

• Device information: IP address, browser type, operating system
• Usage data: Pages visited, time on site, click patterns, referral source
• Cookies: Session cookies, analytics cookies, marketing cookies

3. How We Use Your Information

• Processing and fulfilling orders (contract performance)
• Creating and managing your account (contract performance)
• Communicating about orders, shipping, returns (contract performance)
• Sending marketing emails and promotions (consent — opt-in only)
• Improving our website and user experience (legitimate interest)
• Fraud prevention and security (legitimate interest)
• Complying with UAE tax and legal obligations (legal obligation)

4. How We Share Your Information

We do not sell your personal data. We share information only with:

• Shipping carriers (Aramex, DHL, FedEx) — to deliver your orders
• Payment processors — to process transactions securely
• Analytics providers (Google Analytics) — anonymized usage data
• Legal authorities — when required by UAE law or court order

5. Data Storage & Security

• Data is stored on secure servers in compliance with UAE data residency requirements.
• We use SSL/TLS encryption for all data transmitted through our website.
• Payment card data is processed by PCI DSS-compliant payment processors. We do not store full card details.

6. Your Rights

Under UAE PDPL and GDPR (where applicable), you have the right to access, correct, delete, or export your personal data, and to withdraw marketing consent at any time. Contact us at sales@minarsystems.com to exercise any of these rights.

7. Cookies

We use essential cookies (session, cart, login), analytics cookies (Google Analytics), and marketing cookies (Meta Pixel, Google Ads). You can manage cookie preferences through your browser settings.

8. Marketing Communications

• We only send marketing emails if you have opted in.
• Every marketing email includes an unsubscribe link.
• You can opt out at any time without affecting your account or orders.

9. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

10. Contact

For privacy-related inquiries:
Email: sales@minarsystems.com
Phone: +971 50 302 4470
Address: Minar Media Systems, Building 8, Al Maktoum Hospital St, Deira, Dubai, UAE